Privacy Policy
Last updated: January 2025
1. Introduction
ViralMemeClips ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Account Information
When you create an account, we collect your email address and password (stored securely using industry-standard hashing). If you subscribe to our premium service, we collect payment information through our secure payment processor, Stripe.
Usage Data
We automatically collect information about how you interact with our Service, including clips viewed, downloaded, and searched for, as well as timestamps of your activity.
Device Information
We may collect information about your device, including IP address, browser type, operating system, and device identifiers for analytics and security purposes.
3. How We Use Your Information
- To provide and maintain our Service
- To process your transactions and manage your subscription
- To enforce download limits for free tier users
- To send you service-related communications
- To improve our Service based on usage patterns
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Payment Processors: Stripe processes all payment information securely. We do not store your full credit card details.
- Analytics Providers: Google Analytics receives anonymized usage data to help us understand how visitors use our site. See Google's Privacy Policy.
- Authentication: Clerk handles user authentication. See Clerk's Privacy Policy.
- Hosting: Our website is hosted on secure servers that may process your IP address and request data.
- Legal Requirements: When required by law or to protect our rights
5. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our Service is used. You can manage your cookie preferences at any time using the cookie consent banner.
Essential Cookies
Required for the website to function properly. These include session cookies for authentication and security cookies. Cannot be disabled.
Functional Cookies
Enable personalized features like saved preferences and enhanced functionality.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on site, and general geographic location (country/city level). This data is anonymized and helps us improve the user experience. You can opt out of analytics cookies through our cookie consent banner or by using the Google Analytics Opt-out Browser Add-on.
Marketing Cookies
Used for targeted advertising and measuring ad campaign effectiveness. These are disabled by default.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure password hashing, and regular security assessments.
7. Data Retention
We retain your account information for as long as your account is active. Download history is retained for service operation and may be anonymized for analytics after 12 months. You may request deletion of your account and associated data at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@viralmemeclips.com.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@viralmemeclips.com.